We take apartment management to a new level by working collaboratively with build-to-rent owners to manage apartment communities with a resident-first approach, delivering end-to-end services that provide market-leading results. Our full-service approach is grounded in the best standards of customer service and more than a decade of award-winning property management and development experience – which is why we’re the number one property management firm in the US for online reputation.
Brand Development & Marketing Implementation
We know from experience that a strong brand makes a difference. From white label creation to integrated marketing campaigns, we can help you develop and market a brand strategy that maximises touring and leasing at your community.
Mobilisation & Stabilisation
From leasing to onsite service and maintenance, our community and office management teams are trained to provide superior service to our residents from the moment they enquire and tour through their entire living experience.
Customer Relationship Management & Call Centre
We employ a variety of technology and service solutions, including an integrated CRM platform, a dedicated call centre, and an online resident portal, to ensure future and current residents have all the information they need to lease, live, and renew.
Financial & Management Reporting
Our custom, institutional-level reporting provides you the information you need as an owner to assess your asset performance and feel confident in your operating and financial decisions.
Resident Experience Offerings
We believe the resident experience is at the core of every community’s success, which is why we place the resident at the center of our service offerings – from event and wellness programming to interior design and apartment furnishing.
Interested in partnering with us?
With offices in London, Leeds, and Dublin, we partner with build-to-rent owners across the UK, leveraging our track record and deep bench of service expertise to deliver a holistic and innovative approach to apartment living. We’d be delighted to discuss the benefits we can offer your future or existing build-to-rent community.
Say yes to a career you love.
At Cortland, you’ll feel empowered to define your career path and make a difference with our best-in-class management team.